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1. What is the hardness of the water in the City?

The water hardness in the City of Litchfield is 18-21 grains of hardness.

2. Who is responsible for the water service line to the residence or business?

The ownership begins at the curb stop, which is located within a few feet of the street or curb line. The owner of the residence or business is responsible from that point to the structure. Included is all plumbing inside except the water meter itself.

3. Who is responsible for the sewer service line to the residence or business?

The ownership of the sewer line begins at the center of the street to the structure. The owner is responsible for all street and curb repairs.

4. Who handles residential garbage in the City?

The City contracts out the garbage service to Waste Management. For questions, concerns, new service, etc., call 1-888-960-0008.

5. How do I sign up for utility service if I am new to the area?

New customers need to stop by the City Hall, located at 126 North Marshall Avenue. They will need to fill out an application for service and pay the required deposit; $100 for residential and a two month average for businesses. This will cover electric, water and sewer services. A photo I.D. will be required at time of sign up.

Click here for Application

6. What do I need to do if I am moving from one place to another in the City?

If you are moving from one residence to another within city limits, you need to notify Public Utilities on or before the day you are moving so that meters can be read on the correct days. We will need to know the address you are moving out of and the date you will be moving out/closing date and also the address you are moving to and the date you take over services/closing date.

Transfer Utility Request Form

7. What do I need to do if I am moving out of the area and need services terminated?

If you are moving out of Litchfield, or out of the city limits, you need to notify Public Utilities on or before the day you are moving so that meters can be read on the appropriate day. We will need a forwarding address to send your final bill.

Cancel Utility Request Form